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Importance of soft skills in an interview

Jul 7, 2021 | English Speaking

Studying takes you on a path towards acquiring hard skills – the specific technical skills you need to do your job effectively. While increasing importance is being placed on soft skills – personal attributes that enable you to interact well with people, retain in a job and develop a better work environment.

It is a known fact that employers are more interested in your soft skills as it is very difficult to develop and technical skills alone are not enough to be truly effective. The modern workplace is interpersonal. Skills such as listening, collaborating with others, presenting ideas and communicating with team members are highly valued today. Strong soft skills ensure a productive, collaborative, and healthy work environment in an increasingly competitive world.

Today’s employers value soft skills like:

  • Communication
  • Active listening
  • Observation
  • Creativity
  • Problem solving
  • Collaboration
  • Adaptability
  • Positivity
  • Learning from criticism
  • Working under pressure, etc.

Soft skills are an important component in both a personal and a professional capacity. Having strong soft skills can help you excel in your career, perform well when interviewing, help you achieve career goals and expand your professional network. Soft skills include written, verbal, non verbal and visual communication used to relay a message to others. Common ways in which you exercise your social skills are:

  • Language you use
  • The tone, pitch and volume of your voice
  • Physical gestures
  • Your facial expressions
  • Your body language
  • Eye contact with others when communicating

Demonstrating your soft skills in an interview can improve the impression you make on potential employers. Here are some ways to highlight them in an interview:

  • Listen attentively when the employer speaks and reply with well-thought-out answers.
  • Maintain good eye contact throughout the interview.
  • Be aware of your body language and gestures and ensure they are expressing a positive message.
  • Look confident but not over confident.
  • When describing your work experience tell the employer about your previous decisions that how you have overcome obstacles in the workplace. Don’t talk about a situation where you were at fault and rectified it later as it will create a negative impression.
  • Consider your strengths when working with other people and highlight those in the interview.
  • Answering questions about your resume and experience honestly.
  • Use the STAR interview response technique to effectively communicate your soft skills when the interviewer asks you questions like:

Can you discuss a time where you had to manage your team through a difficult situation? Or what is the most significant problem you have solved in the workplace?

STAR interview response technique:

  • Situation: Give context about a situation you faced in the workplace and what led to the situation unfolding.
  • Task: Discuss your involvement in the situation.
  • Action: Describe how you acted in this situation and how it affected your mindset toward accomplishing your goal.
  • Result: Highlight the outcome of your actions and the way your behavior led to the outcome.


Though hard skills show off your experience and understanding of a particular and measurable ability, soft skills often indicate your ability to work with others and grow within a company. Soft skills help you build relationships and solve problems to use your hard skills to their full extent.

Soft skills are not just important for growing your reputation; they can also contribute to your employer’s reputation. The soft skills determine the success of your social interactions, the timeliness of your work and your ability to mediate conflicts on behalf of your employer to build a great reputation.

Gurukul Mantra is a platform that provides an opportunity to develop the necessary soft skills and influence how people perceive you. Our course has been designed to enrich qualities like team management , time management and also stress management in all the individuals and make them a better professional.

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